Dispatch the right truck
See which unit is closest, available and appropriate for the job instead of calling drivers or guessing from a whiteboard.
- Live truck and driver visibility
- Faster nearest-unit decisions
- Route progress after dispatch
Tow, roadside & recovery
Dispatch faster. Prove every tow.
Protect every operator.
Live truck availability, PTO and hydraulic-use records, roadside and loading cameras, driver safety and a complete pickup-to-handover evidence chain — connected to the dispatch workflow you already use.
Nearest-unit visibilityPTO operating hoursLoading-area videoCustody evidence
What towing companies actually need
Operational control from call-out to custody.
A useful system must help controllers send the right unit, help operators work safely and give the business a defensible record of where the vehicle went, when the equipment worked and what happened on scene.
Protect response-time SLAs
Build a timestamped record from dispatch through arrival, recovery, departure and handover for insurer and commercial work.
- Arrival and departure timestamps
- Scene and destination geofences
- Job-linked route history
Measure equipment work
Track PTO engagement and duration so hydraulic servicing follows actual recovery work rather than vehicle mileage alone.
- PTO start, stop and duration
- Operating-hour maintenance triggers
- Out-of-area or after-hours events
See the roadside scene
Use road, driver and loading-area cameras to verify what happened when GPS and a PTO event cannot tell the full story.
- Live view when intervention matters
- Driver and road-risk event clips
- Loading and vehicle-condition footage
Protect the operator
Give controllers visibility over lone workers operating at night, on high-speed roads and in higher-risk recovery environments.
- Cabin and rear-area visibility
- Panic and escalation options
- 24/7 bureau monitoring option
Defend vehicle custody
Connect pickup, transport and yard or repairer arrival into a single record that helps resolve damage, destination and release disputes.
- Pickup-to-destination route record
- Yard entry and exit events
- Camera evidence tied to time and place
The evidence chain
One timeline for the whole tow.
The strongest record is not one GPS point or one sensor event. It is the connected sequence of assignment, response, arrival, equipment use, transport and handover.
Important distinction
PTO activity confirms hydraulic or auxiliary equipment operation. It does not, by itself, prove that a specific vehicle was attached or loaded. Camera context and the dispatch record complete that proof.
- 01Dispatch reference + assigned unit
Dispatch
Job accepted
Reference, pickup, destination and required truck type enter the operator's dispatch workflow.
- 02Live position + route progress
Respond
Truck en route
Controllers see the assigned unit moving toward the scene and can share progress through the existing customer workflow.
- 03Arrival time + scene context
Arrive
On scene
Arrival is anchored to time and location, with road and driver cameras available when the situation needs visual verification.
- 04PTO duration + loading footage
Recover
Equipment engaged
PTO activity records hydraulic work; the loading camera adds the context needed to see the actual recovery.
- 05Destination + complete timeline
Handover
Vehicle delivered
The route, destination arrival and available footage complete the custody timeline for the job record.
PTO and equipment-use monitoring
Service the working equipment by work performed.
A correctly fitted input can record when the PTO or selected hydraulic circuit engages, where it happened and how long it remained active. This creates an equipment-use record alongside normal mileage and engine hours.
What it can show
- Engagement time and GPS position
- Duration and total operating hours
- Use outside a job area or approved period
- Maintenance intervals based on use
What needs more context
- Which vehicle was physically attached
- Its condition before and after loading
- Whether authorisation was correctly obtained
- Which attachment or hydraulic function moved
Input design varies by truck. We may read an available PTO circuit or fit a suitable industrial position sensor. Separate functions require separate inputs where the vehicle and tracker support them.
PTO events, mapped and searchable
Anonymised ACM Destiny view showing equipment events by vehicle, time and location.
Visual recovery evidence
See the road, operator, equipment and load.
A light roadside unit may only need an AI dashcam. A rollback or heavy recovery truck benefits from MDVR views covering the deck, winch, sides and rear as well as the road and driver.
Multi-camera live view
AI dashcam
Forward and driver-facing evidence for roadside response, driving risk, fatigue, phone use and incident review.
Multi-camera MDVR
Four to twelve channels for road, driver, loading deck, winch, side, boom and rear views, with a hardened onboard archive.
Live plus recorded context
Open a live view when an event needs intervention, then retrieve the relevant footage for claims, complaints or operator coaching.
Match the fitment to the truck
Different recovery work needs different evidence.
We survey the truck and the job workflow before specifying inputs, cameras and communications. One generic kit does not suit every wheel-lift, rollback, wrecker or rotator.
Roadside & light duty
Wheel-lifts and support vehicles
Prioritise fast dispatch, driver safety and road-facing evidence for high-volume breakdown and accident response.
- Live tracking and nearest-unit visibility
- Forward and driver-facing AI dashcam
- Driver identification option
- Panic and bureau response options
Rollback & flatbed
Loading-deck recovery trucks
Connect the route, PTO-powered deck or winch activity and rear loading view into one defensible job record.
- PTO engagement and duration
- Rear deck and winch camera
- Road and driver-facing camera
- Pickup, route and destination evidence
Heavy recovery
Wreckers, rotators and specialist units
Use professional hardware, multiple equipment inputs and MDVR coverage for expensive, complex recovery operations.
- Multiple PTO or hydraulic inputs where required
- Multi-camera MDVR with onboard archive
- CAN and vehicle data where compatible
- Equipment-use and maintenance reporting
Do not stop the record at the yard gate.
Yard geofences, vehicle arrival and departure events, camera footage and the dispatch reference help preserve the custody trail until release or onward delivery.
Live telematics streaming
Keep your dispatch system. Stream our data into it.
Established towing businesses often already run specialist dispatch, insurer-panel, job, yard or invoicing software. ACM Destiny can act as the live telematics layer behind that system. A secure SSE feed can keep its vehicle map moving in real time while controllers stay inside one familiar operational workflow.
- Live position, heading, speed and ignition
- PTO state, duration and configured input events
- Geofence, panic and driver-risk alerts
- Trips, mileage, utilisation and reports
- Camera-event metadata and footage access
- Vehicle and driver identifiers for job matching
GPS & vehicle data
PTO & hydraulic inputs
Camera & safety events
Your operating systems
Tow dispatch
Insurer or call centre
ERP & invoicing
Yard & custody
BI & management
SSE location feed
Stream continuous vehicle-location updates over a persistent HTTPS connection.
RabbitMQ event stream
Push broader telemetry and configured operational events as they happen.
REST API
Pull vehicles, trips, events, reports and available evidence on demand.
Authentication, SSE connection handling, field mapping, job-reference matching, event subscriptions and retention requirements are defined during integration scoping.
Make the data operational
Fitment must follow the recovery workflow.
We start with the jobs, trucks and dispatch statuses, then define which signals and camera views are needed. That avoids a technically working sensor that does not answer the operational question.
- 01
Map the job lifecycle
Document dispatch references, truck classes, SLA timestamps, pickup evidence, destinations and yard handovers.
- 02
Survey every truck type
Identify the PTO signal, hydraulic functions, available inputs, camera positions and power requirements.
- 03
Fit, calibrate and test
Verify that each event represents the intended function and that every camera covers the required working area.
- 04
Connect dispatch and train
Use SSE, REST or RabbitMQ where appropriate, configure useful alerts and give controllers and managers the right views.
Build the recovery stack
Price each truck for the work it performs.
Start with live fleet visibility, then add the PTO inputs and camera coverage required by that truck's recovery role.
Fleet operations
ACM Advance
FromR200
/vehicle/month · ex VAT
Live tracking, history, driver behaviour and operational reporting.
- Live location and route history
- Geofences and event alerts
- Driver behaviour reporting
- API and bureau options
Road & driver view
AI Dashcam
FromR249
/vehicle/month · ex VAT
For light-duty and roadside-response units.
- Forward and cabin views
- Fatigue and distraction events
- Live view and incident clips
- Pairs with ACM tracking
Recovery visibility
Multi-Camera MDVR
FromR699
/vehicle/month · ex VAT
For rollbacks, wreckers and heavy-recovery units.
- 4 to 12 camera channels
- Loading, side and rear coverage
- Hardened onboard recording
- Live and historic footage
Equipment inputs
PTO & Hydraulics
Scoped
per truck after survey
Input design and installation depend on the recovery equipment.
- PTO engagement and duration
- Additional functions where supported
- Installation and calibration
- Usage reporting and alerts
Keep your existing tow-management system.
Stream live locations over SSE, subscribe to broader RabbitMQ telemetry, or pull trips, events and reports through the REST API.
Build the right tow-fleet stack
Send the right truck. See the recovery. Defend the job.
Show us the truck types, PTO and hydraulic controls, dispatch workflow, insurer requirements and evidence gaps. We'll scope the tracking, inputs, cameras and integrations around the real operation.